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Qwarter / StoriesVII / CraftApple

The Work Behind Simplicity

The work behind an effortless experience is rarely effortless.

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VII / 01Apple

To build the first iMac, Apple's design team went to a jelly bean factory.

They were trying to make see-through plastic look appealing in an industry where every computer case was beige. The only people who had genuinely solved see-through color made candy. So the team studied how it was done, then worked with manufacturers in Korea to put it into a computer housing that cost 3x what a normal one did.

Jony Ive said simple products demand this kind of depth: "To be truly simple, you have to go really deep. You have to deeply understand the essence."

That is why the iMac came out with an almost effortless-looking design. Apple got to “effortless” by paying for work nobody would ever see: they studied a candy factory, coordinated with manufacturers in Korea, and paid for a case that cost 3x what a normal one did purely for the aesthetic.

Translucent blue Apple iMac G3 in the German plastics museum collection
Fig. 01Translucent blue Apple iMac G3 in the German plastics museum collection.Credit: Deutsches Kunststoff Museum. Source
VII / 02Apple

Plenty of companies copied the see-through plastic afterward. Most skipped the factory visits and the extra cost that made it happen, and their versions looked cheap. The teams who got it right did the unglamorous, boring, on-the-ground work first.

Jony Ive and Jon Rubinstein with five colourful iMac G3 computers
Fig. 03Jony Ive, left, and Jon Rubinstein with five iMacs at Apple’s headquarters in Cupertino.Credit: Susan Ragan / AP. 19 March 1999. Source
VII / 03Apple
Bondi blue iMac G3 with matching keyboard and mouse
Fig. 02Bondi blue iMac G3 with matching keyboard and mouse.Credit: Bard Graduate Center. Source
What we take from it

The work behind an effortless experience is rarely effortless.

References
Keep following your curiosity

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