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Qwarter / StoriesXXXII / GrowthThe Ansoff Matrix

Four Paths to Growth

Growth has different paths. Each asks a different question of the business.

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XXXII / 01The Ansoff Matrix

Facebook started in a small Harvard dorm…

Apple started in a family garage…

Coca-Cola was designed in a small Georgia pharmacy…

These are three of the most successful businesses in the world. Yet, they all started in what most consider ‘impossible’ conditions.

Today, we’ll talk about a strategy each of these three companies and many others have used to go from $0 to market leaders…

The strategy?

The Ansoff Matrix - The 4-step formula to conquer any market.

Why Coke Claimed Christmas

Created by H. Igor Ansoff, the Ansoff Matrix is made of 4 parts:

Most companies follow one path:

Market Penetration → Market Development → Product Development → Diversification

Let’s start with step #1 - Market Penetration.

AKA selling what works to one market.

This is the stage where Coca-Cola only sold Cokes to middle-class teens…

And Nike only sold shoes to college track runners…

In smaller companies like dropshipping stores, this looks like:

Increasing ad/ marketing spend in one niche

Acquiring smaller businesses in that market

Making small changes to improve the product and boost sales

Although this first step is the simplest, it’s where most businesses get stuck.

Why?

Because it’s not just about selling what works, but also getting your customers to buy as often as possible.

The four quadrants of the Ansoff Matrix.
Fig. 01The four quadrants of the Ansoff Matrix. Source
XXXII / 02The Ansoff Matrix

The most common way to do this is via subscriptions.

Dollar Shave Club → $10 for monthly razors

BarkBox → $35/ month for a box of dog toys

But other brands find a way to associate themselves with major events that remind buyers to purchase from them.

Starbucks offers you a free hot drink on your birthday…

And Coke ‘owns’ Christmas…

Companies start and stay here until they hit their first S-curve. This is the point where the product starts to become saturated in that market.

And that’s when we move to the next step…

Old product, new market.

Coca-Cola’s longstanding association with Christmas.
Fig. 02Coca-Cola’s longstanding association with Christmas. Source
XXXII / 03The Ansoff Matrix

The World's Best-Selling Cookie

Every year, 60 billion Oreos are sold around the world.

That’s 7.6 cookies for every person on the planet.

But Oreo did not become the best-selling cookie in the world because their cookies taste amazing…

It’s because they’ve become the king of geographic marketing.

This is step #2 of the Ansoff Matrix - Selling your perfected product to new markets.

Companies do this in 3 ways:

Market development: an existing product finds a new audience.
Fig. 03Market development: an existing product finds a new audience. Source
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1 - Geographically

Oreo started as a US company. Today, they sell 60 billion Oreos every year worldwide.

In Venezuela, their best-selling flavor is milk chocolate. In China, it’s green tea with 27% less sugar.

2 - Selling via new channels

We see this the most with major retailers like Walmart and Target who have expanded to online stores.

Or drive-thru restaurants like McDonald’s which now offers delivery.

A local flavour of a familiar cookie.
Fig. 04A local flavour of a familiar cookie. Source
XXXII / 05The Ansoff Matrix

3 - New buyer types

Crocs began as a boating shoe. Today they target everyone from families to medical professionals.

Same product, different markets.

The $1.65B Gamble

Once companies have a base of repeat customers (a brand), they expand to new products they can sell to their base market.

Usually, markets that complement their original product.

Now don’t get me wrong…

I don’t mean upsells or cross-promos.

This is much bigger than that.

Most companies do this by acquiring smaller companies in new markets.

Like in 2006 when Google took a $1.65B bet and bought YouTube.

A product in a different market context.
Fig. 05A product in a different market context. Source
XXXII / 06The Ansoff Matrix

Or Pepsi, who owns 30+ companies ranging from drinks to sportswear.

The range of brands in PepsiCo’s portfolio.
Fig. 06The range of brands in PepsiCo’s portfolio. Source
XXXII / 07The Ansoff Matrix

Other times they release updated or new items. Kinda like Apple and its tech ecosystem.

BU this is the step where most companies stop.

Why?

Because the next step is where billion-dollar companies either make it to a trillion or lose it all…

Apple’s connected products and services.
Fig. 07Apple’s connected products and services. Source
XXXII / 08The Ansoff Matrix

From $47B To Bankrupt

In 2008, WeWork sounded like the best idea of the 21st century.

With remote work on the rise, WeWork had tons of big-name investors like Benchmark, SoftBank, and Goldman Sachs lining up at their doorsteps.

In 2016, WeWork opened an apartment complex named WeLive.

And in 2018, they opened a daycare named WeGrow.

By 2019 the company was valued at $47B.

WeWork’s shared-workspace experience.
Fig. 08WeWork’s shared-workspace experience. Source
XXXII / 09The Ansoff Matrix

But last November, WeWork filed for bankruptcy.

What happened?

Diversification. New products, new markets.

For WeWork, this was their end. But for other companies like Facebook and Apple, it’s game-changing...

Facebook is a media company. Yet, I own a pair of Meta AR Goggles

Apple is a tech company. But in 2014, they became a credit card company.

Apple Card extends the brand into financial services.
Fig. 09Apple Card extends the brand into financial services. Source
XXXII / 10The Ansoff Matrix

MrBeast is the #1 YouTuber in the world. Yet he opened a fast-food burger chain.

(Which also landed in the graveyard of failed diversification attempts.)

But diversification can also mean taking over the role of suppliers/manufacturers.

Walmart and US Foods own their trucks. Pepsi and Coca-Cola own their bottling plants.

Faster service, better goods, bigger moat between you and the competition.

MrBeast’s move into food.
Fig. 10MrBeast’s move into food. Source
What we take from it

Growth has different paths. Each asks a different question of the business.

References
Keep following your curiosity

One lesson leads
to another.

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